My Services


Frequently Asked Questions

I know how difficult it is to share personal information about your life with someone you’ve just met. That’s why I believe that trust is an essential aspect I work hard to maintain with my clients. In order for you to feel prepared for your reading, feel free to take a look at the following questions and answers below. They will help you feel relaxed before your reading. Feel free to contact me if you’d like to receive further information.


How do I prepare for a reading?

Successful spirit communication depends not only on the medium and the people in the Spirit World, but also on the client! Please prepare yourself for your reading by following these guidelines.

  • Book your reading for a quiet time of the day.

  • In the days before your reading with me, take some time to reflect on the situation(s) that you would like to have guidance on. Formulate your questions. This gives Spirit the chance to find the answers for you. Invite your Spirit guides and Spirit loved ones to come and join our reading!

  • Do not consume alcohol or recreational drugs on the day of your appointment! Alcohol and recreational drugs interfere with spirit reception!

  • If the day of your reading has been hectic for you, try to take some time to relax before your appointment. If this has not possible, let me know when you arrive for your appointment. I will be happy to lead you through a guided meditation to help you relax and unwind.

If we are using Zoom, Skype, or FaceTime...

  • Take our virtual reading in a quiet place where you will not be disturbed. Make sure others know you are not to be interrupted. Silence your phone (home and cell). 

  • Be comfortable! Be seated in a position which will be comfortable for you for the duration of the reading. Make sure the room temperature is comfortable and that you have what you need nearby (water, tissues, pen and paper, recording device).

  • If possible, take the reading on a landline so you won't have a problem with fading signals and a dropped call.

  • Logon to Skype (if using) and test it at least 10 minutes prior to the reading. 

What will the reading be like?

  •  I will start out with a short prayer where I will ask our spirit guides and your loved ones to provide messages that are in your best interest. During this prayer, I will ask you to also silently invite your loved ones to the session. 

  • You are welcome to audio record the session (with permission from all participants)

  • Take notes!

  • You will recognize your spirit loved ones as I describe them with many identifying details such as appearance, circumstances at death, former occupation, personality, characteristics, memories, life experiences, health conditions they had in life, foods they loved, knowledge of events that took place during their passing/funeral that only you would know, knowledge of your current circumstances, including the many ways in which your spirit loved ones are trying to let you know that they are still with you. 

  • Be willing to acknowledge evidential information with a brief yes or no. Acknowledgment lets the spirit people know that the information they are transmitting is really getting through to you. It strengthens the spirit connection in a powerful way and brings forth further messages from Spirit. While it is important to acknowledge information with a 'yes', don't provide extra information! Let it come from Spirit.

  • Be patient with the information provided. Some things make more sense at the end of the reading or even days or weeks later. Some people get "psychic amnesia" or have high expectations as to how specifically spirit will provide messages. In either case you may not recognize or acknowledge how I'm delivering the information. For example, I may say "Anthony" and you don't recognize that name or you say well "I called him 'Tony'." That is detailed enough for spirit. 

  • Keep an open mind and heart. Setting expectations too high will hinder your experience. For example, if your deceased Mom loved sunflowers and the psychic medium picks up the color yellow - that should be validation for you. Remember it's not a telephone - mediums communicate to another dimension.

Can you make sure a certain person will come through for me?

I cannot promise that a particular departed person will make contact. No medium can make such guarantees. The general rule is that the closer you have been to person in life, the more likely they are to make contact with you. If the person does not come through, you may give me his or her first name and I will ask them to come in with evidential information for you. However, there may be a good reason why someone is not coming through: The person may have passed just recently and has not yet learned how to communicate through a medium. Or, they may not yet be ready to communicate, or perhaps they feel that you are not yet ready to hear from them. I also recommend waiting until 3 months after someone has passed to try to connect. Early on, your grief may overshadow the message especially if you are in denial or anger. Your loved one is also trying to acclimate to his/her new energetic environment making it more difficult to provide specific messages.

What happens if no one comes through for me or I'm not satisfied with the reading?

Your loved ones in the Spirit World are as eager to communicate with you, as you are to communicate with them. There may be circumstances where a reading may be less than optimal - you don't know your deceased relatives well enough to recognize them, environmental factors, or if you and I don't connect. In the extremely unlikely event that no recognizable Spirit entities comes through for you in the first 20 minutes of our session, I will be happy to either reschedule our session for another day or issue a full refund.

Can I bring a friend to my private reading?

Short answer is yes. The fees are based on time, not number of people. That said, the fact that they are there in person they may also get some messages which might take away from your purpose. I do set the intent to focus on you but spirit has its own mind.

What is your cancellation policy?

This appointment is reserved specifically for you. Please give 72 hours advance notice should you need to cancel your appointment. If you wish to cancel and receive a full refund then 72 hours advance notice is required. Refunds will not be given for services cancelled less than 72 hours prior to scheduled appointment. Instead, payments received will be applied toward a future service and must be redeemed within 6 months or payment is forfeited. No refunds for cancellations made within 24 hours of scheduled appointment times.

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Information you receive from any and all services, communication, or consultations with Cheryl Pillar, the DC Medium is for personal, educational or entertainment purposes only and is not intended to, nor should it ever, take the place of any medical, legal, financial, traditional psychological, or other professional advice. Cheryl Pillar, the DC Medium will not accept responsibility for any decisions made or actions taken by anyone based upon services, consultations, or communications received. The choices you make and the actions you take are solely your responsibility. You agree to completely hold harmless and indemnify Cheryl Pillar, the DC Medium from any and all liabilities and expenses. By scheduling an appointment, you agree to these terms and conditions.

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